Contact Us
Thank you for visiting Bexley Vision.
We value every customer and are committed to providing prompt, professional support. Whether you have questions about our products, an existing order, shipping, returns, exchanges, or general inquiries, our customer service team is here to help.
Customer Support
Bexley Vision
Email: service@bexleyvision.com
Phone: +1 (507) 388-110
Business Hours:
Monday – Friday
10:00 AM – 5:00 PM (EST)
Business Address
Bexley Vision
1850 Adams St
Mankato, MN 56001
United States
How to Reach Us
For the fastest assistance, please contact us by email and include the following information whenever applicable:
- Your full name
- Order number
- Email address used for the purchase
- A brief description of your inquiry
- Photos or supporting documents (if reporting a product issue)
Providing complete information helps us respond more efficiently.
Response Time
Our customer support team typically responds to inquiries within 1 business day during normal business hours.
Messages received outside business hours, on weekends, or during public holidays will be answered on the next business day in the order they are received.
Order Support
If your inquiry relates to an existing order, we can assist with:
- Order status
- Shipping updates
- Tracking information
- Returns and exchanges
- Refund requests
- Product questions
- Damaged or incorrect items
Please have your order number available when contacting us.
Customer Satisfaction
At Bexley Vision, we are committed to providing quality products and dependable customer service. Every inquiry is reviewed carefully, and we strive to resolve questions and concerns in a timely and fair manner.
We appreciate your trust and look forward to assisting you.